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Collections Management
Debt Recovery
Debt Recovery
Turn potential write-offs into recoveries without sacrificing customer relationships.
Proactive and Automated Workflows
Empower your team with tools to resolve delinquent accounts efficiently and humanely. With structured,
data-driven recovery workflows and flexible payment strategies, you can recover more while
retaining long-term customer value.
We streamline every step of your recovery process
Not every account will go according to plan. When delinquency hits, Bectran gives you the control, flexibility, and automation to take effective action when accounts go south.
Promise to Pay Plans
Set up customizable repayment plans for customers falling behind. Plans can be configured as:
• One-time payments
• Recurring installments
• Auto-escalating amounts
• Linked to invoice, customer, or dispute data
Payment Reminders
Built in payment reminders, digital acceptance, and tracking reduce manual follow-ups while maintaining a clear and trackable recovery path.
Track Recovery Performance in Real-Time
Gain complete insight into every stage of the debt resolution process.
See which customers are on payment plans and where they stand
Track completion rates, broken promises, and recovered vs. lost amounts
Identify trends by industry, location, portfolio, or analyst
Report on ROI of recovery strategies and identify areas for policy refinement
View rates of litigation and escalations
View patterns in customer touchpoints before default
Auto-Package
Case Files
Instantly package and digitally send all required documentation directly from the platform to your preferred attorneys, private investigators, or external recovery partners.
Automatically compile the complete case file ensuring that every piece of supporting evidence is captured, organized, and ready to act on. This accelerates the escalation process and improves your chances of successful recovery.
Centralized and Structured
Whether the goal is locating hidden assets, enforcing judgments, or initiating legal recovery, Bectran streamlines the process, ensuring no detail slips through the cracks.
All case activity — from escalation to resolution — is tracked within the platform
Synced directly to your ERP, credit, and collections workflows.
Promise-to-pay agreements, recovery statuses, payment outcomes, and more are fed directly into your order-to-cash process without manual syncing.
Future Risk Alerts
Never get blindsided by a repeat offender. Bectran doesn’t just help you recover — it helps you prevent future losses. If a previously delinquent customer or affiliated entity attempts to re-engage or request new credit, the account is automatically flagged and relevant teams across your organization are alerted instantly.
Report the offender to the Credit Watch List and get notified for customers who were flagged at non-affiliated companies.
Empower your collections teams with smarter tools, sharper strategies, and scalable control.
Dive deeper into related topics, tools, and insights to strengthen your collection strategy.
Ready to Transform Your Collections?
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